Stilltide Terms of Service

Who we are

Stilltide is provided by Murray Movement Labs LLC ("we"). By creating an account, you agree to these terms. Our Privacy Policy explains how we handle your information.

Questions: support@stilltide.app

What Stilltide does

Stilltide gives you a dedicated phone number. Your co-parent texts that number, or, if they also use Stilltide and the two of you link, messages you in the app. Stilltide then:

• Receives each message and keeps the original, unchanged, as a record you can export.
• Shows you a calmer summary that keeps the facts and requests.
• Flags messages that look urgent, so you can see them right away.
• Lets you send replies from the same number. Nothing is sent unless you send it.

Summaries are produced by software. They can be wrong. Every summary is labelled "not the original message", and you can always read the original.

What Stilltide does not do

• Stilltide is not a lawyer, a counselor or an emergency service. It does not give legal advice.
• We make no claim about how any court or agency will treat your records.
• Stilltide does not read the texts already on your phone.
• Stilltide does not score, rate or profile your co-parent.
• In an emergency, call 911.

Your responsibilities

• Use Stilltide only for your own co-parenting communication.
• Give us accurate information.
• Keep your device and your account secure.
• Do not use Stilltide to break the law.
• There is no tolerance for objectionable content or abusive behavior: do not use Stilltide to harass, threaten, bully or demean anyone, and do not send hateful or sexual content.

Reports and blocking

If your co-parent also uses Stilltide and you message each other in the app, either of you can report a message to us or block the other at any time. A block ends your conversation in the app and stops the two of you from linking again. The parent who blocked can lift it in the app's Settings, under Blocked co-parents; you would then link again with a new code.

We review reports within 24 hours. If a message breaks these terms, we end that conversation and block the parent who sent it, so the two of you can't link again. A block made by Stilltide can't be lifted in the app: email support@stilltide.app if you want it changed. What was already exchanged stays in each of your records.

Your content

You own your messages and your settings. You give us permission to store and process them only to run Stilltide for you, as described in the Privacy Policy.

Subscriptions

Stilltide is planned as a paid subscription, billed monthly or yearly, with a free trial. Billing goes through Apple or Google, and you cancel in the app store you subscribed through. Stilltide is not for sale yet, and pricing is not yet available.

If your subscription ends, your account becomes read-only for 90 days. New messages are still saved and you can still export your record, but the AI features are off. After 90 days your account is deleted and your number is released. If you subscribe again before then, nothing is lost.

Deleting your account

You can delete your account inside the app at any time. Deleting it removes your record of messages, your parenting plan and your Stilltide number. This cannot be undone, so the app offers you an export first. Deleting your account does not cancel a subscription; cancel it in the app store too.

Changes to these terms

We may update these terms. When we change them or the Privacy Policy, the app asks you to agree again before you go on. You can stop using Stilltide at any time.

SMS terms

Program name

Stilltide.

What it is

Stilltide is a service for co-parents. The subscriber's co-parent texts a dedicated Stilltide number. Right after the co-parent's first text, the number replies once with a notice explaining that it uses Stilltide. After that, texts from the number are only replies the subscriber writes and chooses to send. Like any text, a reply can include a link (for example a video-call link), a phone number, emoji or a picture; Stilltide never adds links of its own.

How you opt in

There is one way to opt in, and it starts with you. The number is not advertised anywhere and is never used for marketing.

• Step 1 — you are given the number. The subscriber (the parent who uses Stilltide) gives you their dedicated Stilltide number. The app offers them this text to send you from their own phone: “Please use this number for everything about the kids from now on: (555) 555-0123. Messages to it go into Stilltide, an app that organizes and saves our messages so I can quickly search them. Msg & data rates may apply. Text STOP to that number to stop its replies.”
• Step 2 — you text the number first. Opting in means texting that number yourself. Stilltide never texts a person who has not texted the number first.
• Step 3 — the one-time notice. Right after your first text, the number replies once with this notice: “Stilltide: this number uses Stilltide, a service that helps the person you are texting read and organize co-parenting messages. You are enrolled to receive its replies. Messages are processed by software and kept as a record. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
• Step 4 — you stay in control. Reply STOP at any time to stop receiving texts from the number, START to receive them again, or HELP for help.

By texting a Stilltide number you are asking to receive the subscriber's replies from it. See how people opt in, with screenshots.

Message frequency

Message frequency varies with the conversation. Texts from a Stilltide number are the one-time notice right after your first text, then replies the subscriber chooses to send.

Cost

Message and data rates may apply.

Opt out and help

Reply STOP to stop receiving texts from that number. Reply START to receive them again. Reply HELP for help. You can also email support@murraymovementlabs.com.

If you keep texting the number after you reply STOP, your messages are still recorded for the person who owns it.

Carriers

Carriers are not liable for any delayed or undelivered messages.

Privacy

Mobile phone numbers and SMS consent or opt-in information are not shared with third parties or affiliates for marketing or promotional purposes, and are not sold. See the Privacy Policy. If you received a text from a Stilltide number, see what that means.

Support

support@murraymovementlabs.com